The Changing Retail Behaviors in a Contactless World

eCommerce and contactless technologies are on the ascendance as consumers look for a safer, cleaner way to pay, and more control over physical proximity at this critical time. Blake Rosenthal-Herman of Mastercard will present key consumer insights and unpacks the contactless payment opportunity for retailers


Crisis-Driven Innovation

Retail stories of social good, resilience and change using design thinking for innovation. Russ Douglas will journey through 4 inspiring stories he’s been involved with that demonstrate a new, and hopefully better, normal as New Zealand exits strict Covid-19 societal and business lockdown rules.


PSFK presents…Retailing With Purpose

How to prioritize social, cultural, and environmental responsibility to enable businesses to not only navigate important cultural shifts, but lead the way with empathy and responsibility.

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