Create the Future sessions help business decision makers leverage the new ideas developing within the retail landscape to enhance CX, drive sales and lead the industry.
While a true circular retail chain may not yet be an operational reality, there are increasing opportunities for retailers and brands of any size to extend product lifecycles, recoup value and reduce overall environmental impact. Forward-thinking companies are stepping up to take responsibility through post-consumer initiatives that remove the friction from refilling, recycling or reselling their items. These new business models not only accommodate the desires of eco-minded consumers but also present exciting new business opportunities to acquire new audiences, while differentiating from competitors and creating additional revenue streams.
Within a multi-room, break-out format, join experts at leading solution providers and agencies to learn strategies that businesses can adopt to increase their sustainability commitment and drive genuine social impact. Discover how companies that integrate recommerce initiatives into their operations reap the benefits of reducing their environmental burden, connecting with consumer values and creating new retail moments post-purchase. Hear about sustainability and environmentalism, about the importance of dynamic production and purchase path options, and the structures businesses are putting in place to not only reduce their own environmental impact, but also to allow consumers to reduce their own.
Break Out Room line up to be confirmed.RSVP
Corporate attorney turned fashion tech and sustainability entrepreneur, Stephanie is the Co-Founder of Queen of Raw, a marketplace to buy and sell unused textiles, keeping them out of landfills and turning pollution into profit.
Prior to starting Queen of Raw, Stephanie worked as a lawyer in the fashion, media/entertainment, start-up, and technology industries and co-founded a sustainable textile manufacturing facility. An advocate for women in business and sustainability, her companies have been featured in NPR, Good Morning America, The New York Times, The Wall Street Journal, and Cheddar. Stephanie is a 2020 Inc. Female Founders 100, NASA/NIKE/IKEA/DELL LAUNCH.org Innovator, a Grand Prize WeWork Creator Awards Winner presented by Ashton Kutcher, a Cartier Women’s Initiative Laureate, an MIT – Solve Global Challenge Winner, a thredUP Circular Fashion Fund Recipient, and an LVMH Innovation Award Finalist. She is a Member of Pledge 1% and New York Circular City Initiative and Founding Member of Wildlife Friendly Enterprise Network, along with Aveda, Kering, and Stella McCartney.
Jorn Lambert is Chief Digital Officer at Mastercard, and a member of the company’s management committee; he leads the Digital Consumer Solutions organization, inclusive of Mastercard’s consumer, digital, labs, acceptance and customer experience capabilities.
In this role, Jorn is responsible for the company’s digital strategy, delivering seamless, secure and differentiated solutions for the digital consumer and merchant, managing the platforms powering these solutions, forging partnerships with technology players, fintechs and digital partners, and future-proofing the payments ecosystem.
In his previous role as Executive Vice President, Digital Solutions, Jorn oversaw the company’s platforms and partnerships in the digital space, including operating systems, device manufacturers, telcos, wallet operators and social networks, as well as the regional teams who deployed Mastercard Emerging Payment products across the world.
The Future of Retail festival has been produced by the team at Retail Innovation Week(R), a spin-off division from research and strategy think-tank PSFK.