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June 9th, 2020
3:00 pm - 4:00 pm EDT

Re-Open: Responding To New Retail Realities


Physical retail was experiencing massive change prior to the pandemic and now faces another set of challenges on day-one, week-one and month-one after re-opening. We have all been reading the data and prognostications about a post-lockdown reality, but what do retailers think, and what actions are they in the process of taking?

Wongdoody’s Executive Director of Commerce, Steve White responds to research on post-lockdown shopper behavior to discuss opportunities in store design. Topics for this session will cover environments, new customer expectations and service offerings including BOPIS, curbside pickup, and other key elements to keep retail thriving in its next phase.


The Speakers

Drew Jasperse

(An)drew Jasperse is a Senior Designer at WONGDOODY. He has spent the last decade working on brand design and retail experiences for AT&T, Deloitte, Dockers, Umpqua Bank and The Catholic Church. Most recently, Drew worked on developing the next generation of stores for the Nike fleet, including the first two House of Innovation stores in New York and Shanghai, and the newly remodeled Harajuku Flagship store.

Jillian Shapiro
Steve White

Former engineer and coder turned digital strategist + advertising executive, I continue to pursue my passion for digital innovation and integration daily. One word to describe my value is simplification – bringing simple, effective solutions for brands in the digital ecosystem.

Omnichannel expert, speaker, writer and thought leader in seamless commerce, shoppers and retail applications for clients.

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The RIW program has been developed to provide inspiration and direction to executives working in retail, at brands and their partner companies.

The Future of Retail festival has been produced by the team at Retail Innovation Week(R), a spin-off division from research and strategy think-tank PSFK.