Physical retail was experiencing massive change prior to the pandemic and now faces another set of challenges on day-one, week-one and month-one after re-opening. We have all been reading the data and prognostications about a post-lockdown reality, but what do retailers think, and what actions are they in the process of taking?
Wongdoody’s Executive Director of Commerce, Steve White responds to research on post-lockdown shopper behavior to discuss opportunities in store design. Topics for this session will cover environments, new customer expectations and service offerings including BOPIS, curbside pickup, and other key elements to keep retail thriving in its next phase.
(An)drew Jasperse is a Senior Designer at WONGDOODY. He has spent the last decade working on brand design and retail experiences for AT&T, Deloitte, Dockers, Umpqua Bank and The Catholic Church. Most recently, Drew worked on developing the next generation of stores for the Nike fleet, including the first two House of Innovation stores in New York and Shanghai, and the newly remodeled Harajuku Flagship store.
Former engineer and coder turned digital strategist + advertising executive, I continue to pursue my passion for digital innovation and integration daily. One word to describe my value is simplification – bringing simple, effective solutions for brands in the digital ecosystem.
Omnichannel expert, speaker, writer and thought leader in seamless commerce, shoppers and retail applications for clients.
June 9, 2020 | 3:00 pm - 4:00 pm EDTHow Experiential Retail Can Thrive TomorrowWorrying about retail? Don't. In this expert panel session, experiential design leaders Mick McConnell and Ryan McLaughlin to discuss future-proof retail strategy with retail strategists from Deutsche Telekom, Iris Nova, Showfields and Taubman College.
June 9, 2020 | 3:00 pm - 4:00 pm EDTOvercoming Fear: Designing Retail for ComfortDuring this panel, experts will discuss the psychological approaches that will to help retailers (re)design stores that speak to shoppers' human needs at a subconscious level. This could be the key to unlocking positive experiences that your customers will love.
June 9, 2020 | 3:00 pm - 4:00 pm EDTThe New Consumer Behaviors That Will Reshape The Physical StoreAgile-retail expert Melissa Gonzalez will speak about how accelerated adoption of new consumer behaviors will reshape the physical store in the future, specifically: the design and functionality of the cash wrap, the storefront window, and the acceleration of a unified commerce experience.
The Future of Retail festival has been produced by the team at Retail Innovation Week(R), a spin-off division from research and strategy think-tank PSFK.