Create the Future sessions help business decision makers leverage the new ideas developing within the retail landscape to enhance CX, drive sales and lead the industry.
Even before the events of 2020, consumers were spending an increasing amount of their daily lives online, working, communicating and transacting digitally. Now and moving forward, consumers are looking for the brands and retailers they transact with to meet them on their virtual platforms and tools of choice. This digital-first lifestyle presents exciting opportunities for businesses to not only connect directly with consumers on their own terms, but also to deliver and amplify the personalization, on-demand service, and media integration that consumers have come to expect.
Within a multi-room, break-out format, join experts at leading solution providers and agencies to learn how to take advantage of the new channels powering ecommerce to capture consumer attention, tap into the power of shoppable content, livestream media and social platforms and connect with customers throughout the path to purchase. Discover opportunities to facilitate online connections, experiences and sales through emerging e-selling channels that further blur the lines between content and commerce.
Break Out Room line up to be confirmed.RSVP
The Future of Retail festival has been produced by the team at Retail Innovation Week(R), a spin-off division from research and strategy think-tank PSFK.