Following a survey to 2,000 American consumers on how the Coronavirus has changed their shopping needs and behaviors, Imogen Wethered’s 15 minute talk will share the three key findings from their survey to suggest how retailers can safely reopen for business and get the economy back in motion as lockdown eases.
She’ll cover how the Coronavirus has turned our normal retail expectations upside down and what retail will look for the remainder of the Coronavirus era, and potentially beyond, as result.
The talk by Qudini‘s CEO and Co-Founder will also feature exciting interactive demos that show how their software is helping leading retailers, such as Samsung, to offer safe retail experiences that enable social distancing through virtual queueing, appointment scheduling and contactless BOPIS pickup experiences.
Imogen is CEO and founder of Qudini, a company that offer retail technology for appointment scheduling, virtual queue management and contactless BOPIS pickup.
Passionate about business and brands, Imogen is a thought-leader within retail, banking and the business world. She has been recognized for her achievements on the Forbes 30 under 30 list.
Within the new Covid-19 world, the Qudini software solutions are enabling retailers to safely stay open for business through ensuring in-store social distancing with virtual queuing, scheduled visits and fast contactless BOPIS pickup experiences. In addition they help retailers to support their customers at home with easy virtual appointments and effortless online webinar event bookings.
June 9, 2020 | 2:00 pm - 2:20 pm EDTHow Experiential Retail Can Thrive TomorrowWorrying about retail? Don't. In this expert panel session, experiential design leaders Mick McConnell and Ryan McLaughlin to discuss future-proof retail strategy with retail strategists from Deutsche Telekom, Iris Nova, Showfields and Taubman College.
June 9, 2020 | 2:00 pm - 2:20 pm EDTThe New Consumer Behaviors That Will Reshape The Physical StoreAgile-retail expert Melissa Gonzalez will speak about how accelerated adoption of new consumer behaviors will reshape the physical store in the future, specifically: the design and functionality of the cash wrap, the storefront window, and the acceleration of a unified commerce experience.
June 9, 2020 | 2:00 pm - 2:20 pm EDTPSFK presents the Store Redesign Debrief reportPSFK researchers explore trends along the purchase path and unpack what this means for physical stores, presenting evolving consumer attitudes and key tools & services for brick-and-mortar retailers in the "new normal."
The Future of Retail festival has been produced by the team at Retail Innovation Week(R), a spin-off division from research and strategy think-tank PSFK.