Meet the Future sessions help business decision makers and solution buyers understand the new ideas developing within a certain particular element of the shopper experience
In today’s market, consumers seek more from the products they buy and the brands they support. What’s more, research shows that 88% of consumers would rather shop at retailers offering a premium loyalty program that they belong to instead of a competitor simply offering lower prices. These elevated expectations and interest around post-purchase experience and loyalty represent a huge opportunity for companies to attract new audiences and deepen their relationships with existing customers.
Within a multi-room, break-out format, join experts at leading solution providers and agencies to learn about the opportunities for greater differentiation and value creation for both DTC brands and traditional retailers post-purchase. Learn about the initiatives that leading brands are applying to create lasting loyalty, enhance membership experiences and encourage ongoing engagement from consumers.
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The Future of Retail festival has been produced by the team at Retail Innovation Week(R), a spin-off division from research and strategy think-tank PSFK.