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January 11th, 2021
11:00 am - 2:00 pm UTC-4

PSFK presents….Reinventing the CX Journey



The retail industry’s leading trends research firm, PSFK, presents a series of talks from leading experts from global companies and emerging start-ups. This virtual session will help retail and brand execs understand new customer needs and touchpoints from pre-planning to curbside pick-up.  The full ticket includes access to break-out sessions and audience chat.

Full agenda to come.

The RIW program has been developed to provide inspiration and direction to executives working in retail, at brands and their partner companies.

The Future of Retail festival has been produced by the team at Retail Innovation Week(R), a spin-off division from research and strategy think-tank PSFK.