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January 12th, 2021
1:00 pm - 2:00 pm EST
Virtual Event

RIW21 Break Out: Activating the Physical Store

Virtual Event


Create the Future sessions help business decision makers leverage the new ideas developing within the retail landscape to enhance CX, drive sales and lead the industry.

As we consider how mobile and in-store technology deployment will evolve and improve within the next-gen store, the ability to offer personally informed 1:1 consultations, curated inspiration via IoT-connected displays and a seamless checkout experience depend on retailers ability to incorporate the necessary infrastructure, from CRM solutions to cloud-synced platforms.   

Within a multi-room, break-out format, join experts at leading solution providers and agencies to learn how retailers across a range of verticals are evolving their physical spaces in order to elevate customer support and foster convenience and safety to improve confidence and encourage visits.

Break Out Room line up to be confirmed.


The Speakers

Trevor Sumner

Trevor Sumner is the CEO of Perch, the leader in interactive product engagement marketing retail displays that can detect when a shopper touches or picks up a product and then respond with product-specific digital experiences that consistently drive 30-130% sales lift. Perch has won numerous Clio, Digi Edison and retail design awards and was named one of the 15 tech companies to watch in 2018 by Forbes.

Trevor has been a founder, investor, advisor and operator for cutting-edge technology companies with multiple successful exits and is a regular contributor to business and technology publications such as Inc, Forbes, TechCrunch and Mashable. Trevor is a native New Yorker, an avid fisherman (he caught a 600 lb Black Marlin), an amateur chef and an adventure scuba diver who has dived on every continent including Antarctica.

Jorg Snoeck

Captain of Retail, Jorg Snoeck, is an international speaker, founder of RetailDetail, and award-winning author of the book ‘The Future of Shopping’. With the latest news, trends and expertise in retail at his fingertips, Jorg is an excellent, energetic speaker inspiring leaders and everyone interested in retail from Hong Kong, to Cape Town, to all over the world.

The RIW program has been developed to provide inspiration and direction to executives working in retail, at brands and their partner companies.

The Future of Retail festival has been produced by the team at Retail Innovation Week(R), a spin-off division from research and strategy think-tank PSFK.