Retail
Innovation
Week ®

JAN 11-15, 2021

Reframe the Future: Now in its third year, Retail Innovation Week aims to host inspiring conversations and talks that help executives realize opportunities for retailers and brands in this new era.

Session Spotlight
At this Retail Innovation Week event, brand and retail execs understand how value-driven companies leverage culture to attract, engage and include consumers
January 11, 2021 | 2:00 pm - 3:00 pm UTC-4 Meet the Future of In-Store Engagement
At this Retail Innovation Week 21 event, attendees can learn from experts on the top of customer engagement in the store.
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January 11, 2021 | 3:00 pm - 4:00 pm UTC-4 Meet the Future of Payments
At this Retail Innovation Week 21 event, attendees can learn from experts on the topics of pricing, payments and transactions.
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January 12, 2021 | 8:00 am - 5:00 pm UTC-4 Meet the Future of eCommerce
At this Retail Innovation Week 21 event, attendees can learn from experts on the topic of livestream sales.
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January 12, 2021 | 11:00 am - 2:00 pm UTC-4 PSFK presents….Retailing With Purpose
At this Retail Innovation Week event, brand and retail execs understand how value-driven companies leverage culture to attract, engage and include consumers
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January 12, 2021 | 2:00 pm - 3:00 pm UTC-4 Meet the Future of Sustainability
At this Retail Innovation Week 21 event, attendees can learn from experts on the topic of environmentalism, sustainability and social impact.
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January 12, 2021 | 3:00 pm - 4:00 pm UTC-4 Meet the Future of Community & Purpose
At this Retail Innovation Week 21 event, attendees can learn from experts on the topics of purpose and the role of the corporation in the community .
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January 13, 2021 | 11:00 am - 2:00 pm UTC-4 PSFK presents….Next Gen eCommerce
This Retail Innovation Week session will help retail and brand execs understand how to maximize DTC and eSelling skills to optimize revenues
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January 13, 2021 | 2:00 pm - 3:00 pm UTC-4 Meet the Future of eSelling
At this Retail Innovation Week 21 event, attendees can learn from experts on the topic of livestream sales.
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January 14, 2021 | 8:00 am - 5:00 pm UTC-4 PSFK presents….The New Role of the Store
This Retail Innovation Week session will help retail and brand execs understand how to create flexible physical environments that can adapt to changing circumstances.
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January 14, 2021 | 2:00 pm - 3:00 pm UTC-4 Meet the Future of Experience Design
At this Retail Innovation Week 21 event, attendees can learn from experts on the topic of retail experiential design.
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The Evolving CX Journey - Monday, Jan 11 2021
Differentiating with Purpose - Tues, Jan 12 2021
eCommerce & eSelling - Weds, Jan 13 2021
The New Role of the Store - Thurs, Jan 14 2021
This day of talks will help brand and retail execs uncover new customer needs and touch-points from pre-planning to curbside pick-up
All The Evolving CX Journey Events
PSFK Stage
This conference agenda will explore how value-driven companies leverage culture to attract, engage and include consumers.
All Differentiating with Purpose Events
PSFK Stage
In-depth sessions to help retail execs maximize DTC and direct selling skills to ensure optimized digital revenues.
All eCommerce & eSelling Events
PSFK Stage
A day of talks around creating flexible physical environments that can adapt to changing circumstances
All The New Role of the Store Events
PSFK Stage

What To Expect at RIW

Keynotes
Panel
Product Demos
Masterclasses
Networking
In Good Company
Join market leaders and change markers from brands, retailers, agencies and solution providers to learn, build relationships and do business.

  • 3M
  • 7-Eleven
  • Adidas
  • Amazon
  • Apple
  • Audi
  • Bacardi
  • Bank of America
  • Bayer
  • Best Buy
  • BMW
  • Bose
  • Chippotle
  • Citi
  • Coach
  • Converse
  • CVS
  • Delta
  • Disney
  • Estee Lauder
  • Facebook
  • General Mills
  • Google
  • Gucci
  • Ikea
  • Intel
  • Johnson
  • JPMorgan
  • Kohls
  • Loreal
  • Lowes
  • Lululemon
  • Macys
  • Mastercard
  • Mattel
  • Mcdonalds
  • Mercedes
  • Microsoft
  • MoetHennessy
  • Nespresso
  • Nestle
  • Nike
  • PayPal
  • Petco
  • Pizza Hut
  • Procter and Gamble
  • Shiseido
  • Starbucks
  • Subway
  • Target